Policies

We will continue to provide hand sanitizer& Disinfecting/Cleaning in between classes

Our sewing progarms are an independent learning experience.  Students can only arrive 5 minutes before the start of class. Please speak with the instructor 24 hours before class if you have any questions or concerns about the students ability to participate in a group setting.  

Our enriching sewing courses offer a unique opportunity for students to explore their creativity independently.  Students can particitpate with confidence and peace of mind, knowing that they are in a kind and pleasant environment.  ALL efforts shall be made to be inclusive, yet decisions regarding such are solely at the staffs deiscretion given liablility issues and risk.  

Refunds

All payments are final. We do not offer refunds.Your spot is reserved for the class you select upon payment. There are no refunds for missed classes or camps. If TFH cancels a class, wewill issue a refund in the manner in which you paid or yourpayment can be transferred to a future session of your choice.

Studio Safety

Participation in sewing, quilting, and/or crafting is at your own risk and liability. Threaded from Heaven, LLC will not accept liability for any injury or damages that individual(s) may acquire while at Threaded from Heaven, LLC. Any personal belongings which may enter the studio are the responsibility of the individual. Safety protocols will be enforced, a first aid kit is available in the studio. For your safety, we require that students wear closed-toe shoes to all classes.

Events:

For eventsheld by Threaded From Heaven at our studio and at public venues, photos and videos will be taken and used for marketing purposes.

Adult Classes:

We reserve the right to make modifications to course length. For example, if all of the course material has been covered, that would conclude the class.

KidsClasses:

Our sewing programs are an independent learning experience. Please read Monthly Program Policies

  • Inclement Weather Conditions- We follow the local school's decisions for closures. Announcements of cancellations will be posted on our Facebook page
  • Communication - Each parent will receive an invite to Remind. This is an additional way we communicate with parents in addition to emails.

Summer Sewing Camps:

A fun-filled day or enjoy a fun-filled week of sewing camp. No refunds for cancellations unless another student can fill the spot. No proration for days missed. Sewing & Creative Camp Policies

Shipping

If you order sewing kits or supplies, your items will be delivered to you in class.

Privacy

What personal data do we collect?

We collect personal data that you voluntarily provide to us, such as when you register for an account on our Site. This personal data may include your name, email address, other contact details, login/account information, and other information you may provide as part of your account profile.

How do we use your personal data?

We may use your personal data for a variety of business purposes, including those set out below.

a) To conduct our business and provide you with our services and access to our Site

To conduct our business, including to enable you to use our services and Site, to respond to your queries, to carry out our obligations arising from any agreements entered into between you and us, and to contact you in connection with the foregoing.

This includes processing and fulfilling your class registrations and providing you with information and updates relating to your account.

b) To manage your account and registrations

To manage your account and to fulfill the benefits that are associated with your use of our services.

c) To communicate with you about updates and changes and provide you with customer support

To communicate with you about our programs and events, and to provide you with customer support and to respond to your requests, comments, questions, or concerns, and to contact you if we have trouble processing your orders or if there are issues with your account.

We do not share your personal data with any third parties